A: The Healing Voice in Lebanon, PA, provides client-centered counseling specializing in mental health, addictions, and trauma. We offer comprehensive evaluations and personalized treatment plans for individuals aged 14 to 99, addressing a wide range of needs. Our services include individual counseling focused on personal growth, addiction evaluations and tailored treatment to support recovery, as well as couples counseling designed to strengthen relationships and improve communication. Whether you are seeking help for mental health challenges, addiction, or trauma, our enthusiastic and compassionate team is dedicated to supporting your wellness journey at every stage of life.

A: The Healing Voice accepts a variety of insurance plans to help make client-centered counseling more accessible. Specifically, we work with Highmark, Capital BlueCross, Optum, Aetna, Quest, and most Employee Assistance Programs (EAPs). These plans typically cover services related to mental health, addictions, and trauma counseling, which align with our specialties. We recommend verifying your individual coverage and benefits with your insurance provider before scheduling an appointment. Our team is also available to assist with insurance questions to ensure a smooth and supported experience in Lebanon, PA.

A: At The Healing Voice, we understand that balancing work and wellness can be challenging, so we offer counseling sessions by appointment only, Monday through Thursday. We prioritize flexible scheduling to accommodate working individuals, ensuring you can find a time that fits seamlessly into your busy life. Whether you’re seeking support for mental health, addictions, or trauma, our client-centered approach in Lebanon, PA is designed to provide compassionate, personalized care at times that work best for you. To book your session, simply contact us directly and we will work with you to find a convenient appointment that supports your journey toward healing.

A: At The Healing Voice, we are committed to providing client-centered counseling services in Lebanon, PA, with a focus on mental health, addictions, and trauma. The cost is $200 for intake, and $150 for individual sessions. We accept a variety of insurance plans, including Highmark, Capital, Optum, Quest, Aetna, and most EAPs. To ensure accessibility, we also offer a sliding scale fee for clients without insurance or those requiring financial assistance. This structure supports our mission to deliver personalized, professional care that respects each client’s circumstances and promotes healing and recovery.

Yes, we specialize in addiction recovery, providing compassionate, client-centered counseling tailored to your unique journey.

Our approach emphasizes trauma-informed care, fostering self-understanding and new perspectives to navigate life's challenges. We believe in a collaborative and active process to build a strong therapeutic relationship.

We provide both in-person and virtual therapy sessions, specializing in trauma-informed care, addiction recovery, and mental health support for individuals, couples, and families.

You can book an appointment directly through our website or contact us via email at Jordan@thehealingvoice.net. Sessions are available Monday through Thursday by appointment.

We accept cash, checks, credit cards, and health savings accounts. Discounts are available for prepaid sessions, and we offer limited sliding scale fees to accommodate different needs.

I am not a psychiatrist and I do not prescribe or discuss medication treatment.  I understand that medication can be helpful in treating mental health issues and I recommend contacting your family doctor or a licensed psychiatrist if you are interested in medication for symptom management.

It is possible that I will run into you at the store or out in the community.  This can feel awkward and that's completely normal.  Please know that due to confidentiality I will not acknowledge that I know you.  If you would like to approach me and talk I would be happy to chat briefly, but I will not discuss anything of a confidential nature outside the therapy room.

While I make every effort to be available to my clients, I can't promise to be able to respond immediately to email, texts or phone calls.  These forms of communication are not appropriate if you are in crisis or if you are sharing confidential information that is better addressed in person.  If you are having an emergency, please call 911, 988 or Lebanon Crisis Intervention (24/7) at 717-274-3363.  You can also visit the nearest hospital emergency room for crisis treatment.

Please call, text, email or visit the patient portal if you need to cancel or change an appointment time.  I do request 24 hours advanced notice.  This is important because 1) insurance companies do not reimburse me for missed sessions, and 2) Often others are waiting for appointments, so by letting me know you can’t come, you may be helping someone else get an appointment. If you cancel without contacting me 24 hours in advance, I will charge you $50 for the missed visit, unless we both agree that you were unable to attend due to circumstances beyond your control.  If you are going to be late, please call or text to notify me.